We collect certain personal information from you when you use our website. The types of information we collect may include:
- Contact Information: When you make a booking or inquiry, we may collect your name and email address to facilitate communication.
- Booking Details: We may collect information related to your flight tickets, hotel reservations, tours and activities, cruises, and bus tours bookings, including but not limited to dates, destinations, preferences, and any additional information necessary for the booking process.
- Payment Information: If you make a payment through our website, we may collect payment details such as credit card information. Please note that we do not store or process payment information directly on our servers. Instead, we use trusted third-party payment processors who have their own privacy policies and security measures in place.
- Device and Usage Information: We may automatically collect certain information about your device and usage of our website, including your IP address, browser type, operating system, referral source, pages visited, and the dates and times of your visits.
Use of Information
We use the information collected from you for the following purposes:
- To provide and personalize our services: We use your information to process your bookings, reservations, and inquiries, and to deliver relevant content and recommendations based on your preferences.
- To improve our website: We analyze the usage data to enhance the functionality and user experience of our website.
- To communicate with you: We may use your contact information to respond to your inquiries, provide customer support, and send you transactional or promotional emails related to your bookings or our services.
- To protect our rights and interests: We may use your information to detect, prevent, or address fraud, security breaches, or other potentially prohibited or illegal activities.
We do not share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:
- With Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, customer support, data analysis, and marketing assistance. These service providers are contractually obligated to handle your information securely and confidentially, and they are prohibited from using your information for any other purpose.
- For Legal Reasons: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also share your information to protect our rights, privacy, safety, or property, as well as that of our users or the public.
We take reasonable and appropriate measures to protect the information we collect from unauthorized access, use, disclosure, alteration, or destruction. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website is accessible to users of all ages; however, it is not specifically targeted at children. We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take steps to remove the information and terminate the child’s account, if applicable.
We respect your rights regarding your personal information. As a user of our website, you have the following rights:
- Right to Access: You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of the information we have on file, subject to legal limitations and exemptions.
- Right to Rectify: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or updating of your information. You can do so by contacting us at [email protected], and we will promptly review and make necessary corrections.
- Right to Erase: You have the right to request the deletion of your personal information from our records. We will comply with such requests, subject to legal obligations and legitimate interests that may require us to retain certain information.
- Right to Object: You have the right to object to the processing of your personal information based on our legitimate interests. If you object, we will stop processing your personal information unless we have compelling legitimate grounds to continue or where it is required for legal reasons.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Yessiey Email: [email protected]